Responsible Gaming

Gambling Should Be Entertainment

At Parimatch, we believe gambling should be enjoyed as a form of entertainment only. It should never be considered as a way to earn money, pay bills, or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek help.

Please gamble responsibly and within your means.

Age Verification

Parimatch is only available to individuals who are 18 years of age or older, or above the legal gambling age in your jurisdiction in India. We are committed to preventing underage gambling and maintaining a safe gaming environment.

If you are under the legal age, please do not register or attempt to use our services.

Warning Signs of Problem Gambling

Recognize these warning signs in yourself or others:

• Chasing Losses: Trying to win back money you have lost by gambling more
• Hiding Gambling: Concealing the amount of time or money spent gambling from family or friends
• Loss of Control: Inability to stop or reduce gambling despite wanting to
• Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
• Gambling with Money You Cannot Afford to Lose: Using money meant for essentials like rent, food, or bills
• Mood Changes: Becoming irritable or anxious when unable to gamble
• Escalating Bets: Needing to gamble with larger amounts to achieve the same excitement
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
• Borrowing Money: Taking loans or borrowing from others to fund gambling
• Relationship Problems: Experiencing conflict with loved ones about gambling habits

If you recognize these signs, seek help immediately.

Self-Help Tools and Features

Parimatch offers several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Set a cap on losses you are willing to accept
• Reality Checks: Receive reminders during your gaming sessions to take breaks and reflect on your play
• Time Limits: Set maximum session duration to prevent extended gambling periods
• Self-Exclusion: Voluntarily exclude yourself from your account for a set period or indefinitely
• Account Closure: Permanently close your account if you wish to stop gambling

Contact our Customer Support team to activate any of these tools or discuss responsible gaming options.

Support Organizations

If you or someone you know is struggling with problem gambling, help is available. Please reach out to these organizations:

India and South Asia

• Gamblers Anonymous India: Support groups and counseling for problem gamblers across India
• All India Institute of Medical Sciences (AIIMS): Mental health and addiction services available in major cities
• National Mental Health Programme: Toll-free helpline: 1800-891-4357 (Monday-Saturday, 9:30 AM - 6:00 PM IST)

International Organizations

• GamCare (United Kingdom): Free counseling and support - www.gamcare.org.uk
• GamStop (United Kingdom): National self-exclusion scheme - www.gamstop.co.uk
• Gambling Help Online (Australia): Professional support and resources - www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): Research and support services - www.responsiblegambling.org
• National Council on Problem Gambling (United States): Helpline: 1-800-522-4700 - www.ncpgambling.org

If You Need Help

Don't wait. Reach out today. Problem gambling is treatable, and support is available. Whether you are experiencing difficulties yourself or are concerned about a loved one, professional help and support groups can make a real difference.

Contact Parimatch Customer Support or one of the organizations listed above to discuss your concerns confidentially. You are not alone.

Remember: Gambling should be fun. If it's not, it's time to seek help.